My iPod nano stopped working last weekend. I had been listening to "A Forest of Stars" the second book in Kevin J. Anderson's "Saga of the Seven Suns" series as I travel across Brisbane from comic store to comic store trying to fill in my missing issues of my Daredevil collection. (Hows that for geek quota?) I had been swapping the iPod into the car radio adapter and headphones all day. But then once I got home it wouldn't turn on. I tried plugging it into the charger and computer with no results. I went online and tried all the tricks and still couldn't get it to turn on.
Monday morning I took it down to the Apple store which is complete with its 'overly hip' Apple store employees. Somehow I got my time of my trip back to the states for the last E3 confused with my trip to SOE the year before and thought it was out of warranty. I was told by the 'Apple Guy' that Apple doesn't do repairs and instead will sell me a refurbished iPod for FOUR HUNDRED DOLLARS!!! (thats Australian dollars btw) which is about the same price as an 8 meg Nano. Mine is the cheap 1 meg version. He gave me the number of 'The Mac Doctors' which was an independent store in Brisbane that does do Apple repairs. He wrote the number on a card from memory implying they refer people to them a lot.
I realized my mistake about when I bought the iPod a few hours later and went back. I was met with a little suspicion but once I showed him my receipt and he looked up my 'registered' iPod in the computer they accepted it.
I picked up my refurbished replacement today no problem except for the parking. They are right next to the Bose store where I bought my excellent noise canceling headphones. Both stores have two designated parking spaces and both places park their official company car in one of the spaces. Idiots.
But the back to the $400 AUD for a refurbished iPod. WTF? Seriously why would they charge so much for a refurbished iPod when you could buy a top of the line new one for the same price. Even if they wanted you to buy a new one, wouldn't it be easier to just offer you a discount price on a new one? Offering to sell you a refurbished, out dated older model when yours breaks so soon after the warranty going out just made me want to buy a cheaper MP3 players. I certainly didn't feel like spending a lot more money to buy a new iPod, cheap or top of the line version.