I realized I had never gotten any sort of renewal message for my Net Idenity email address and website: www.joseph.hewitt.org. The site used to be my resume site, but now it just points back to this blog. It is still there however.
That is probably because I don't check the email address associated with that account very often and in the past, very distant past as in back when they didn't SUCK!!!, they used to email account reminders and such to my alternate email address as well. I went to check my hewitt.org email and found out that Net Identity has changed names, sold themselves, or something yet again. They are now Hover. I am beginning to suspect that all this trading, selling, renaming is their attempt to re-brand themselves to avoid the negative reputation. Remind anyone of AIG? Who, by the way, now appear to be about rebrand themselves again because AIU is too close to AIG.
I can't log onto Hover. It redirects me to Hover when I try to go to the old Net Identity URL. It welcomes me, tells me they are now Hover, bla bla bla and then tells me to sign in for the first time using my Net Identity email address and password. I enter my hewitt.org email address and password and I get an error. I can't use their "remind me of my password" function either. It says that both my hewitt.org and Yahoo email addresses aren't in their database. Probably explains why I can't sign on using the hewitt.org one.
I can't even submit a help request; because, because in order to do that you have to sign in. Catch 22.
You can follow my saga of all the problems I have had with Net Identity, their deletion of all my website files, never telling me that they sold the hosting stuff off to another company, then attempting to charge me going over my allotted storage space because they left the archive file of my website there when they restored the files from a backup, their inability to answer even one of the customer service emails I sent them, etc. To be fair Ross Radar did attempt to help me, and as a result I did get one email from customer service, but never got a response back from said customer service guy.
I had planned to ditch the hewitt.org website, because I obviously don't use it anymore. I did, however, want to keep the hewitt.org email address, but I guess they don't want me as a customer.
So in conclusion it appears to be more of the same and in my opinion Hover.com sucks and you should do yourself a favor and avoid them at all cost. I'll repeat that a few times to help webcrawlers find it. Hover sucks. Hover.com sucks. sucks sucks hover.com sucks.