Zone Labs knows that some of our customers are having issues with the upgrade to ZoneAlarm 6.0, and is working hard to fix the situation.I did try to uninstall and do a fresh install back when I had my melt down and that’s when the really big problems began that lead me to have to reformat my computer which still isn't working by the way. I tried to update the bios and now I get a checksum error on boot up. Just on thing after another. Its really depressing.
The cause appears to be related to the upgrade process, not the application itself. Therefore, we recommend users experiencing difficulties uninstall any prior version of ZoneAlarm (v.2.x - v.5.x) residing on their computer system and do a clean installation of their new ZoneAlarm 6.0 product.
We sincerely apologize to any customers affected and appreciate your patience.
Well at least they are admitting there is a problem finally. I am still looking into other options. If you are wondering if it is worth it to stick with Zone Alarm I suggest you read a page or two of their forums. It has been weeks now and the negative posts are still piling up.